Have Questions About Insurance for Equipment Rental Companies?

We have answers. Whether you're new to protection programs or looking to improve how you handle risk, we'll answer any questions you have.

Rental Equipment Protection (REP)

What does REP cover?

REP provides insurance for equipment rental companies for accidental physical damage, loss, or theft of rented equipment. It protects the dealer's asset when renters don't have adequate insurance.

Is REP required for every rental?

How do claims work with REP?

What's the difference between REP and a renter's personal insurance?

Rental Liability Protection (RLP)

Why do renters need liability coverage if they already have auto insurance?

While auto insurance can cover you while driving to and from a jobsite, it doesn't cover renters from 3rd party bodily injury or property damage caused by equipment operation. RLP fills that gap by protecting you and your renter on the jobsite.

What coverage limits does RLP provide?

Can renters decline RLP?

How does RLP protect the dealer?

StraightDocs (Compliance)

What documents can StraightDocs track?

It tracks COIs, endorsements, policy renewals, and other key compliance paperwork tied to rental transactions.

How does it integrate with our rental process?

Do renters still need to send COIs?

What happens if a renter's coverage expires mid-rental?

Insurance Advocacy

How is advocacy different from brokerage?

Brokers sell policies. Our advocacy service reviews your entire insurance setup, helps you negotiate better terms, and focuses on making sure your policies match your business needs.

Will you work with my current carrier?

Can advocacy lower my premiums?

How does advocacy help with claims?

General / Dealer Operations

Do renters get upset about additional protection costs?

Some may push back, but most understand the value when it's explained clearly. These programs help protect both sides.

What if a renter refuses protection programs?

How do I explain protection options to customers?

How fast are claims paid?